Are there activities in your business that are done time and time again? Would you like them to be done properly every time? Would you like it to be easy for your staff to be away on holiday while their tasks continue to be implemented to the same high quality and with the same accuracy? Then you need robust processes in place. In this half day course, we will cover:
Effective and predictable processes make tasks easier and lead to increased employee satisfaction, customer quality and cost savings.
About the Trainer
The Business Fundamentals programme is designed and led by Frances Fawcett MInstLM, FITOL from International Trade Matters Ltd. Frances has worked both within, and with, large global corporations and small businesses and frequently internationally. She has founded and run her own business so knows and understands the challenges of businesses both large and small. She has always had a keen interest in personal development that has led her to focus on coaching and training. Her interest spills over into her personal life where she is a volunteer Scout Leader holding roles including that of County Leadership and Management Trainer.
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