News Release: 18/03/2021


 
Regional Water Business Brands Herald Name Change
This month, Bournemouth Water Business, Cambridge Water Business, South Staffs Water Business and South West Water Business customers will all see a transition from their existing brands to Source for Business - this reflects the company’s continuing growth and success in the non-household retail sector. The company remains part of the Pennon Group plc – a FTSE 100 company and their offices remain based in Bournemouth.
Their customers can be reassured that the change in name does not impact upon their service and that this is not as a result of a takeover or merger. Adopting the Source for Business brand for all of its customers will promote simplicity and consistency.
Customers will start to see the Source for Business brand on their water bills, any customer communication and any interaction they may have with the company. As part of its focus upon service and value for its customers  
Greg Dugmore, Head of Commercial at Source for Business, said “This is an exhilarating time for our business as we continue to build a national identity, adding new services which will benefit businesses the length and breadth of the UK. Whilst Source for Business will be an unfamiliar brand for some of our customer base they should be reassured that it’s still the same professional team behind the scenes that will deliver exceptional service to all our customers. We continue to adopt a straightforward, clear and transparent approach to retail pricing and to helping our customers achieve a lower cost water efficient business”
 
Notes to Editors
Part of the FTSE 100, Pennon Group, Source for Business operates as the national trading brand of Pennon Water Services; a 80:20 Joint Venture between Pennon Group and South Staffordshire Plc, both with over 25 years’ experience in regulated water supply.  Pennon Water Services is licensed by Ofwat and provides water retail services across Great Britain.
Since 1 April 2017, businesses and other non-household customers in England have been able to choose which retailer they buy water and wastewater services from. Wholesale services, providing water to premises and taking wastewater away, are unaffected, but business customers can choose who provides their retail service.
Source for Business currently serves more than 165,000 customers accounts nationwide. 
We are business water specialists with a clear, straightforward approach to customer service, provided by our UK-based customer service centre. We have delivered water management reviews for hundreds of businesses, saving them more than £5million from their water bills so far.
Contact: Dawn Witt 07926 587020 for more details.
 

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